Current trends in ILL and Government Documents

Current Trends in Public Services for Interlibrary Loan and Government Documents
Sarah Andrews

General Current Public Service Trends

Changing users.

Changing user expectations.

Reference transactions successful to patron when a relationship is developed.

Automation is now central to all library services.

More use resources remotely.

Multiple formats of library materials used.

Information literacy training necessary.

Interlibrary Loan Trends

Users want an "Amazon.com like" experience.

Interlibrary loan borrowing and lending increasing annually.

Users can initiate ILL requests. (user-initiated ILL)

Increasing standardization.

Electronic resources changing ILL services.

Licensing and copyright issues affect ILL.

Collection management and ILL services blurring together.

Library portals changing how users interact with library.

International ILL increasing annually.

Government Publication Trends

Electronic format dominating publishing.

U.S. government is increasingly moving to a business/for profit model.

U.S. government moving towards less public access of information.

Fugitive documents still exist.

User ed needs increasing.

Increasing use of government publications.

Accessing and archiving older government publications is still problematic.

Selected Resources

Association of Research Libraries (2002). ARL statistics, interactive version.
http://fisher.lib.virginia.edu/arl/http://fisher.lib.virginia.edu/arl/

Association of Research Libraries. ARL Bimonthly Reports.
http://www.arl.org/newsltr/index.html

Alexander, Mary S. & Janet DeForest (1999). Dismantling the wall between technical and public services. Journal of Library Administration, 29 (2), 75-84.

Atkins, Stephanie S. and Cherie L. Weible (2003). Needles in a haystack: using interlibrary loan data to identify materials missing from a library's collection. Library Collections, Acquisitions & Technical Services , 27, 187-202.

Baker, David (2003). Document delivery: a new paradigm? Interlending & Document Supply , 31 (2), 104-110.

Block, Marylaine (2001). The best little library system in the world, ExLibris, 21.
http://marylaine.com/exlibris/xlib40.html

Block, Marylaine (2003). Net effects: How librarians can manage the unintended consequences of the internet. Searcher 11(9), 42-7.

Drexel University Document Delivery. PALCI EZ-Borrow.
http://innopac.library.drexel.edu/screens/ill.html

8th Interlending and Document Supply International Conference, Canberra, Australia, October 28-31, 2003.
http://www.nla.gov.au/ilds/program.htm

Federal Depository Library Program. Administrative Notes.
http://www.access.gpo.gov/su_docs/fdlp/pubs/adnotes/index.html

Federal Depository Library Program. FDLP Desktop.
http://www.access.gpo.gov/su_docs/fdlp/aboutdsk.html

Frazer, Kenneth (2001). The librarians' dilemma: comtemplating the costs of the ‘Big Deal'. D-Lib Magazine.
http://www.dlib.org/dlib/march01/frazier/03frazier.html

Friend, Frederick J. (2002). Improving access: is there any hope? Interlending & Document Supply, 30 (4), 183-189.

Government Printing Office. GPO Access.
http://www.access.gpo.gov/su_docs/

International Federation of Library Associations (2001). International Lending and Document Delivery: Principles and Guidelines for Procedure.
http://www.ifla.org/VI/2/p3/ildd.htm http://www.ifla.org/VI/2/p3/ildd.htm

Hamilton, Denise (2002). Web-based delivery of federal documents: as census goes, so goes the nation? Searcher (10) 6, 33.

Helfer, Doris Small (2003). The Government battle over printing: OMB versus GPO and why it matters to libraries and the public. Searcher, 11 (3).

Harrell, Karen J. (2002). Reducing high anxiety: responsive library services to off-campus nontraditional students. Journal of Library Administration, 37(3-4), 355-365.

Hilyer, Lee Andrew. Interlibrary loan and document delivery in the larger academic library: a guide for university, research and larger public libraries. Haworth Information Press, 2002.

Hinton, Robert A. Providing government documents reference service.
http://www.ulib.iupui.edu/subjectareas/gov/intro.html

Hollerich, Mary A (2003). A different kind of resource sharing: the case for a multi-tierd approach to education and training of ILL practitioners. 8 th Interlending and Document Supply International Conference presentation, October 29, 2003.
http://www.nla.gov.au/ilds/abstracts/adifferentkind.htm

Kluegel, Kathleen, Catherine Sheldrick Ross, Jana Ronan, Kathleen Kern & David Tyckoson (2003). The Reference Interview: Connecting in person and in Cyberspace. Reference and User Services Quarterly 43 (1).

Kwak, Gail Stern (2000). Government Information on the internet: perspectives from Louisiana 's academic depository libraries. Louisiana Libraries 63 (2) 17-22.

Maughan, Patricia Davitt (1999). Library resources and services: a cross-disciplinary survey of faculty and graduate student use and satisfaction. The Journal of Academic Librarianship, 25 (5) 254-66.

McGrath, Mike (2002). Assumptions versus reality: user behaviour in sourcing scholarly information. Interlending & Document Supply , 30 (3), 120-125.

OCLC Research Reports
http://www.oclc.org/research/publications/default.htm

OMB Watch
http://www.ombwatch.org

Omekwu, Charles (2003). Current issues in accessing documents published in developing countries. Interlending & Document Supply , 31 (2), 130-137.

Quint, Barbara (2002). Documents? What documents? Information Today , 19 (8), 8.

Radford, Marie L. (1999). The Reference Encounter: interpersonal communication in the academic library. Chicago : ACRL.

Robertson, Victoria. The impact of electronic journals on academic libraries. Interlending and Document Supply, vol. 31, no. 3, 2003, 174-179

Shill, Harold B. and Lisa R. Stimatz (1999). Government Information in academic libraries: new options for the electronic age. The Journal of Academic Librarianship, 25(2), 94-104.

Sleeman, William (2002). It's not all on the net: identifying, preserving and protecting rare and unique federal documents. Government Information Quarterly , 19, 87-97.

Taylor, Stephanie (2003). A quick guide to Z39.50. Interlending & Document Supply, 31 (1), 25-30.

Tenopir, Carol (2003). Online issues are global. Library Journal , November 1, 32.

Tenopir, Carol, et.al. (2003).Use and users of electronic library resources: an overview and analysis of recent research studies. CLIR Issues, 35.
http://www.clir.org/pubs/issues/issues35.html (summary)

University of Iowa Libraries (2002). LibQUAL+ Spring 2002 survey results.
http://www.libqual.org/documents/admin/sp2003results1.html

Ward, Suzanne M., Tanner Wray, Karl E. Debus-Lopez (2003). Collection development based on patron requests: collaboration between interlibrary loan and acquisitions. Library Collections, Acquisitions, and Technical Services , 27, 203-213.

Page last updated November 29, 2003